Send Receive Money to Sri Lanka with Skrill ewallet - English Guide for Sri Lankans

2) Let's Register !

Enter your email address and preferred password for Skrill account

3) Enter Your Personel Information

Enter you first name, Surname and date of birth

4) Choose Country and Preferred Currency

Enter the country you are residing ( Sri Lanka ). Choose the preferred currency type for the ewallet. ( USD or EUR)

5) Address Information

Enter your home address. ( Make sure you are able to verify this address later on using a valid bill or certified bank statement. Also make sure it is the same address that is in your ID, Passport or Driving License ). You can get your location postal code from here http://www.geonames.org/postalcode-search.html?q=&country=LK 

6) Enter Your Phone Number

Enter your phone number. Then a tick in the box with "I'am not a robot" ( You may get a puzzle to solve sometimes ) Place a tick for the next square box ( I agree to ... at any time ) as well . Then choose "Open Account ". Done !

7) Account Opens !

So no the account is created bu Skrill and first stage is successfully done. Now you will  get a window as below screenshot. Choose "Continue to My Account".

8) Enter PIN Number for better security

Now you will see a window as below screenshot with two methods to increase security of your account. For the first method, you must have a modern smart phone ( We will discuss about it at the latter stage of this article ).  Let's try the second method.  Here you will be creating a unique number which you will need to enter each time you need to make a transaction. Go to "Create a PIN".

You will now get two text boxes as below screenshot.  Enter 6 digits in first text box ( Make sure to remember the 6 digit code or write it on a safe place ).  Re-enter the same digits in the second text box.  Choose "Save"

9) Verify your email !

Once you complete the above stage, you will be taken in to your account's dashboard. The big red banner notification on top state that you will receive payment in Eur not in dollars. It is not an issue for you. So just ignore that notification. The yellow banner notification states "To ensure we have the best level of security. please verify your email address now". So click the text  "now"  in that box . You will receive a verification email from Skrill with a link in that email. Click that link in the email that you will receive. Once that is done, the yellow box in your dashboard will disappear. 

10) Add your Debit / Credit / Web card to your account

Now add your debit/credit/webcard  to the account ( Make sure it is supported for online payments ). Go to "Cards and Bank Accounts".  Choose "Add Credit or Debit Card".

Enter your card details.

You must verify your card. Therefore click "Verify" infront of the added card.

Then choose "non-gambling" and next choose "Debit amount and verify".

…………………Common Questions ………………….

My Credit card Payment  got  "Declined" ?

 If your bank account / card is a new one. it is likely to happen most of the time. So you may have to call the card center and they will solve it most of the time. 

My Debit card Payment got "Declined" ?

 Local bank debit cards no longer works with Skrill, So your card cannot be used. You will need to get a credit card. 

………………….………………….

Then get the above transaction details via monthly bank statement that you will receive.   Optionally, if you have online bank facility, you can check that one at the end of the month.  So once you know the exact "amount " in dollars. Go to "Card and Bank Accounts" > "Finish verification" ( This text will show infront of your card attached card ) and enter the exact amount. Now card is verified !

11) Add your bank account

If you wish to receive money from your skrill account to bank account. You will have to attach a bank account. Always withdraw to bank account, when you have $500 or more in Skrill account as withdrawing small amounts will be not worth.  For smaller amounts ezcash ( we will learn about it in next  step ) will be the best option.  So go to "Cards and Bank Accounts" again. Choose"Add Bank Account".

From the next window you are getting. Choose "Sri Lanka"  ( or another country depending on your location ). If your account is a normal rupee account, please choose "Yes" ( radio button ) from next step. Then tick the box at the bottom. Finally choose "Add account and continue".

In the next stage, you will have to enter the "Bank Account Number", Choose "Bank" from the drop down list, choose the bank branch from "branch office". Double check to make sure the details are correct, then choose "Add account and continue". Done !

12) Add EzCash Mobile Wallet

Using your dialog number ( hutch & etisalat numbers also can be used ), dial #111# and get eZ Cash account enabled. Please remember the PIN number that you will get or write it on a safe place. You will need  the PIN when making withdrawals at a easy cash center ( Don't confuse this PIN with Skrill PIN. That is different and this is differnt. This is for your ezcash account ). The main account that you will get is "Classic" in Ez cash service offered by Dialog. You can keep upto Rs 10,000 in the mobile wallet. If you need a higher account with upto Rs 25,000 limit, you will have to visit dialog office to request it. 

Now goto  "Mobile Wallets" tab.  Then choose "Add Mobile Wallet" .

Now enter your ezacash mobile number.

Double check the number once again. Then choose "save".

13) How to receive funds to your Skrill account

If you need to receive a payment from an individual to your skrill account, give ONLY your skrill email address. (  Do not give any other information specially do not give PIN, Password, address etc.. ). If you need to receive payment from a reputed company website, you will still need only to give Skrill email address but in some instances you amy have to enter PIN in that particular service providers website.

14) Making Payments / Sending Money to an Individual

If you need to make a payment from your skrill account. You will need only to enter Email and PIN only. ( If you have enabled 2 factor authentication, you will have to enter the random code as well ). If you need to send money to a friend, family or individual service provider, click the  "Skrill to Skrill" ( Make sure the person who receives money has an active skrill account or service provider accpets skrill payments ! ). Using "Send Direct", you can send money to bank account using your card directly.

15) How to get money from Skrill to my bank account or ezcash wallet ?

Skrill to Ezcash

Choose "Withdraw" button to right side of your dashboard. Using this option you can either withdraw to bank ( in 2 to 7 working days ) or ezcash account  ( You will get it instantly via ezcash. Sometime it can get delayed to a maximum of half an hour. You can withdraw upto Rs 10,000 per 24 hours to your ezcash account. Always check the balance too in ezcash account as you cannot keep more than Rs 10,000 in your mobile wallet ).  ( Using "Deposit" button you can add funds to your skrill account by card, bitcoin or neteller )  So let's try ezcash method first.

Choose "Mobile Wallet" from next window that you will get. Mention $60 or lower amount  ( Make sure it is less than Rs 10,000 always ) as you are having a "Classic Account". If you have a  "Power Account", you can withdraw upto $160 each time ( you will need to visit a dialog center to get a power account ).   Then click "Continue".

Good thing with the latest skrill update is that you will be able to know the exact amount of money that you will get to your ezcash account before making the withdrawal.  Now enter your birth day and click "Withdraw Money". You will receive payment instantly !  🙂  Also you will receive a notification to your dialog phone as a confirmation too !

Now go to any commercial bank ATM with "ezcash" logo, choose cardless entry and ezcash payment method. Withdraw upto Rs 5,000 at once easily ! ( You will get a message to your phone where you need to enter your ezcash PIN number to confirm payment ).  Also you can get your ezcash money via any communication center that provides ezcash facility. For more details about ezcash to combank withdrawals, refer this article Skrill to Ezcash Instantly and withdraw instantly via Commercial bank atm in English

Skrill to Bank Account

Just like before, choose "Withdraw"from your dashboard. Choose "Bank Transfer". Mention the amount you wish to withdraw. Choose "continue". In the next window, you will be able to know exactly how much you will receive to your bank account. Now mention your birthday and choose "withdraw money".Generally you will receive it to your bank account within 2 working days. if any delay arise, the maximum it can take is around 7 working days.

Please Remember :
Skrill account is similer to your bank account. Avoid giving your skrill account password, address, telephone number or PIN number to any other individual. Also avoid using any PIN number given by unknown third party. When you are making a payment to a reputable website only you will have to use email and PIN number. If you need to receive a payment from an individual, give only your email address. Do NOT give any other details ( If you are to receive a payment from a reputable website, you may have to enter the PIN number with your email address )

16) 2 Factor Authentication for higher security ( Optional )

This will increase your accounts safety, If you have funds in your account. It is highly recommended to use 2 factor authentication ( You need a smart phone for this step guys ! ).

a) Download "Google Authenticator " app to your smart mobile phone and install it. Google Play store ( Android)/ Apple app store (iOS).

Then from your Skrill account, go to Settings > 2 factor authentication.. Then click on "Enable" text in front of it

From the next window that you will get,  Scan the "QR Code " ( the square shape large icon )  using the google authenticator app already installed by you.

You will receive some 2FA Recovery Codes. Keep these codes written on a safe place because in case if you loose access to google authenticator , you can use those recovery codes to login temporally to your skrill account.  ( Please note once 2FA is enabled, each time you login or make a payment, You will have to enter the random code from this mobile app )

So we have given you the step by step guideline to opening a skrill account.  So add about $10-$100 and keep this account safely as it will be very helpful for you in receiving funds easily to you.   

17) Limits & Verification

You can go to "Setting"and then choose "Limits & Verification" to learn about your current limits and required verification's. 

18  Increase skrill limits and restrictions in Skrill Account

So once you start using skrill account. The skrill will ask you to verify your account using relevant documents and web cam. Once these steps are verified. You will have no limits to your accounts.   So let's see how this can be done.  Once you get a yellow box in dahsboard like in below photo ( also you will be informed via email by Skrill ), It means that you have to start verifying your account.  Click "verify your account" link in it.

19  Identity Verification

You will see the remaining verification steps like in below photo. Choose "Verify your ID".

If you have a webcam ( You will need a high resolution web cam ) choose "verify now" or download  Skrill mobile app from Google play / App Store for identity verification (In case, if you do not have both options or issues with both options. Don't worry, I will mention what you need to do at the end of this step ). 

Select "Sri Lanka" ( or your document issued country ) from "Choose issuing country". Choose correct document type from "Select ID type" ( You can submit national identity card in english,  passport or driving license )

If you have not given access to your webcam via your browser. You will get a window as below.  Choose "Share selected device" ( top left corner of your browser ). 

Now it is time to take a selfie with the document that your are going to submit mate ! Make sure to take photos of both sides clearly with your self.  Then choose Finish & start verification .

You will get a window like below screenshot.  It will try to verify your documents now. So be patience guys !

So incase if they do not accept your selfie's or if selfie stage fails. You need to go to skrill support and send an email as below or similer format

Subject : Verification Issue with Webcam

" I'am unable to verify using both web cam and mobile app. Please kindly let me know a way to verify my account wiht this webcam selfie stage"

After several days, they will inform you to send two photos ( Photo 1 :  Front of your document with face , Photo 2 : Back of your document with face). Take a very clear photo where the text in your document is readable. So once the two photos are ready, email it to Skrill. So after several days ( this can take some time ), they will inform you about the status of identity verification ( If the sent doucments are not clear, you will have to resend until they approve documents )  So if the skrill identity verification was successful, both "Verify your ID" "verify account ownership" will get completed & verified !

20 Verify Your Address in Skrill Account

Go to "Verify Your Location" from above section. Get a scanned copy of a clear document taken within last 3 months which can be used to verify your address ( Phone bill, Tv bill, Electricity bill, Water bill, certified Bank statement etc.. ). Then choose the relevant document type and upload the document using "upload document" button to the right side of the below screenshot ( You can try first method but chances of success is very low as it tries to automatically verify your address ).